FAQ | Click & Joy Photo Booth – Frequently Asked Questions NYC
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Everything You Need to Know

Find answers to the most common questions about our photo booth rental service. Can't find what you're looking for? Call us anytime!

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πŸ“… Booking 7 questions

We recommend booking 4–6 weeks in advance, especially for weekend dates in spring and fall β€” our busiest seasons. Popular dates like New Year's Eve, Valentine's Day, and summer Saturdays fill up very quickly.

That said, same-day and last-minute bookings are available depending on our schedule. Call us at (347) 897-2307 and we'll do our best to accommodate you!

Yes, a small deposit is required to secure your date and package. The remaining balance is due on the day of the event before setup begins.

We accept multiple payment methods and are flexible β€” contact us to discuss options that work for you.

We understand that plans change. Our cancellation policy is as follows:

  • More than 30 days before the event: Full deposit refund
  • 14–30 days before the event: 50% deposit refund
  • Less than 14 days before the event: Deposit is non-refundable, but we can reschedule to a new date at no extra charge

If we need to cancel on our end for any reason, you will receive a full refund.

Yes, we provide a simple service agreement that outlines the package details, event date, location, and payment terms. This protects both parties and ensures everything is clearly documented.

The contract is sent digitally and can be signed electronically β€” quick and easy!

Yes! We understand that event dates sometimes change. As long as you notify us at least 14 days in advance, we will reschedule your booking to the new date at no extra charge, subject to availability.

For last-minute date changes, please call us directly at (347) 897-2307.

Yes! Same-day delivery and setup is available depending on our schedule. Call us as early as possible at (347) 897-2307 and we'll check our availability for your date.

Same-day bookings are subject to availability and may have a small rush fee depending on location and timing.

After you submit the form, here's what happens:

  • Within 24 hours (usually much faster): We'll reach out to confirm your date's availability
  • We'll send you a custom quote based on your event details
  • Once you're happy, we send the service agreement to sign digitally
  • You pay the deposit to lock in your date
  • We design your custom photo template and confirm all details before the event
πŸ’° Pricing 6 questions

Our packages start at $600 for the Social (digital-only) package and go up to $1,300 for the Glam + Flower Wall package. All packages include up to 4 hours and a professional attendant.

  • Social β€” $600 (digital only, no prints)
  • Classic β€” $800 (unlimited prints, 2Γ—6 or 4Γ—6)
  • Glam β€” $1,000 (premium 4Γ—6 color/B&W prints)
  • Glam + Flower Wall β€” $1,300 (everything + flower wall included)

See our full Pricing page for complete details.

No hidden fees β€” ever. The price you see is the price you pay. Travel within NYC's five boroughs is included at no extra charge.

For events outside NYC (Long Island, Jersey City, Westchester, Nassau County), a small travel fee may apply. We will always disclose this upfront before you book β€” no surprises.

The flower wall backdrop is available in two ways:

  • Add-on to any package: +$500
  • Glam + Flower Wall package: $1,300 (includes Glam package + flower wall β€” best value)

We offer both pink and white flower wall options. Let us know your event's color scheme and we'll match it!

You can add extra hours to any package for +$200 per hour. We recommend booking extra hours in advance so we can ensure our attendant's availability.

Last-minute extensions on the day of the event are also possible if our schedule allows β€” just ask your attendant!

We accept a variety of payment methods for your convenience:

  • Credit & debit cards (Visa, Mastercard, Amex)
  • Zelle, Venmo, and PayPal
  • Cash (for in-person payments)
  • Bank transfer / ACH (for corporate clients)

Contact us if you need a specific payment arrangement and we'll do our best to accommodate.

Our props package is available as an add-on for just +$50. It includes a curated collection of fun hats, glasses, signs, boas, and themed accessories.

We can also customize the props selection to match your event's theme β€” just let us know what you have in mind!

πŸ”§ Setup & Logistics 7 questions

Standard setup takes 45–60 minutes. We always arrive early β€” typically 60–90 minutes before your event starts β€” so the booth is 100% ready when your guests arrive.

If you're adding the flower wall backdrop, allow an additional 20–30 minutes for setup. We'll coordinate the arrival time with your venue.

Our standard open-air photo booth setup requires approximately 10Γ—10 feet of floor space. This includes the booth, backdrop, and a small area for guests to gather.

If you're adding the flower wall, we recommend a 12Γ—10 foot area. We'll work with your venue to find the best placement for maximum visibility and traffic flow.

We need access to a standard 110V electrical outlet within 25 feet of the setup area. We bring our own extension cords.

If your venue has limited power access, let us know in advance and we'll make arrangements. We've worked in all kinds of venues across NYC!

Yes! We can set up outdoors as long as there is a covered or shaded area to protect the equipment from direct sunlight and weather. We cannot operate in rain without a covered tent or canopy.

For outdoor events, please ensure there is a power source nearby. Contact us to discuss your specific outdoor setup and we'll make it work!

Yes, always. Every package includes a professional, friendly attendant who will be present for the entire duration of your event. They handle setup, teardown, and everything in between.

Your attendant will assist guests with the booth, manage the props, ensure the printer stays stocked, and keep the energy fun and positive throughout the event.

Breakdown and teardown takes approximately 30–45 minutes after the event ends. Our attendant handles everything β€” you don't need to do a thing.

Please let your venue coordinator know that we'll need this time after the event concludes.

WiFi is required for instant digital sharing (text and email delivery to guests). If your venue doesn't have WiFi, we can use a mobile hotspot β€” just let us know in advance.

Physical prints do not require internet β€” they print directly from the booth. The online gallery is uploaded after the event when we're back at our studio.

πŸ“Έ Features & Prints 7 questions

Yes! All packages that include prints (Classic, Glam, and Glam + Flower Wall) offer truly unlimited prints for the duration of your event. Every guest can take as many photos as they want.

We come fully stocked with paper and ink to handle even the busiest events. We've never run out!

Print sizes vary by package:

  • Classic: 2Γ—6 photo strip (3 photos) or 4Γ—6 print β€” your choice
  • Glam: 4Γ—6 full-size print in color or black & white
  • Glam + Flower Wall: 4Γ—6 full-color print

All prints are high-quality, lab-grade photo paper that won't fade over time.

Guests can receive their digital photos instantly via text message or email right at the booth. They can then share directly to social media, save to their phone, or send to friends.

Additionally, we create a private online gallery with all photos from your event, which is delivered within 24 hours after the event. You can share the gallery link with all your guests.

Yes, and it's free with every package! We design a fully custom photo template to match your event's colors, theme, and style.

After booking, we'll ask you for your event details, color scheme, and any logos or text you'd like included. Our designer will create a beautiful template and send you a preview for approval before the event.

Included in the Classic, Glam, and Glam + Flower Wall packages, the scrapbook is a beautiful memory book where guests paste a copy of their photo print and write a personal message to you.

We provide the book, glue, and markers. At the end of the night, you leave with a one-of-a-kind keepsake filled with photos and heartfelt notes from every guest.

Yes! With the Glam package, each guest can choose between a full-color or black & white 4Γ—6 print at the time of their photo session. This is a popular feature that guests love!

The Social and Classic packages are color only, but the Glam and Glam + Flower Wall packages offer this dual-option feature.

Yes! We offer animated GIFs and boomerang-style videos as an add-on feature. These are great for social media sharing and add an extra fun element to the booth experience.

Contact us when booking to ask about adding this feature to your package.

πŸŽ‰ Events & Customization 5 questions

We serve all types of events across NYC! Our most popular events include:

  • πŸ’ Weddings & Engagement Parties
  • πŸ’Ό Corporate Events, Product Launches & Holiday Parties
  • πŸŽ‚ Birthday Parties (Sweet 16, 50th, etc.)
  • ✑️ Bar & Bat Mitzvahs
  • πŸŽ“ Graduation Parties
  • πŸ₯‚ Galas & Charity Events
  • πŸ‘Ά Baby Showers & Gender Reveals
  • And any other celebration!

We offer our stunning flower wall backdrop in several styles:

  • Classic White β€” elegant, timeless, perfect for weddings and galas
  • Blush Pink β€” romantic and feminine, popular for bridal showers and Sweet 16s
  • Mixed Floral β€” colorful arrangement, great for birthdays and baby showers

Let us know your event's color scheme and we'll recommend the best option!

Absolutely! Corporate branding is one of our specialties. We can incorporate your company logo, brand colors, event hashtag, and any other brand elements into the photo template.

Branded photo prints are a fantastic marketing tool β€” guests share them on social media, giving your brand organic exposure. Just send us your brand assets after booking!

Yes! We can curate a themed props collection to match your event. Whether it's a Hawaiian luau, a 1920s Great Gatsby party, or a sports-themed corporate event, we can source or create props that fit your vision.

Custom props may have an additional cost depending on the complexity. Contact us to discuss your theme!

No limit! All packages include unlimited sessions for the duration of the event. Whether you have 50 guests or 500, everyone can use the booth as many times as they want.

For very large events (300+ guests), we recommend booking an extra hour to ensure everyone gets a turn without feeling rushed.

πŸ“ Service Area 3 questions

We serve all of New York City and surrounding areas, including:

  • All 5 NYC Boroughs: Brooklyn, Manhattan, Queens, The Bronx, Staten Island
  • Long Island (Nassau & Suffolk Counties)
  • Jersey City & Newark, NJ
  • Westchester County
  • And more β€” contact us for areas not listed!

Travel within NYC's five boroughs is always included at no extra charge.

For events outside the five boroughs (Long Island, Jersey City, Westchester, etc.), a small travel fee may apply based on distance. We will always tell you the exact fee upfront before you book β€” no surprises.

Call us at (347) 897-2307 with your venue address and we'll give you an instant quote including any travel costs.

We've set up in virtually every type of venue across NYC! This includes:

  • Hotel ballrooms and event spaces
  • Restaurants and private dining rooms
  • Rooftop terraces and outdoor spaces
  • Community centers and synagogues
  • Corporate offices and conference centers
  • Private homes and backyards
  • Parks and outdoor venues (with cover)

If you're unsure whether your venue is suitable, just send us the address and we'll assess it for you!

We're Here to Help

Our team is available 7 days a week. Reach out through any of these channels and we'll get back to you fast!

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Check Availability

Fill out our quick form with your event details and we'll confirm availability and send a custom quote.

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Still Have Questions? Just Ask!

Our team is happy to answer any question and help you find the perfect package for your event.

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